If your Wi-Fi router is unresponsive, constantly dropping connections, has been compromised, or you have forgotten the admin password, a factory reset is often the solution. This guide explains both the soft reboot and full factory reset methods.
Method 1: Soft Reboot (Recommended First)
A soft reboot restarts the router without erasing any settings:
- Locate the power adapter at the back of your router
- Unplug it from the wall socket
- Wait 30–60 seconds
- Plug it back in and wait 2–3 minutes for the router to fully restart
- All your Wi-Fi settings (name, password) will remain unchanged
Method 2: Factory Reset via Reset Button
This erases all settings and restores the router to factory defaults:
- Make sure the router is powered ON — do not reset a powered-off router
- Locate the small Reset button on the back or bottom of the router (usually a pinhole)
- Use a straightened paperclip or pin to press and hold the reset button
- Hold for 10–30 seconds (varies by model) until the lights flash or change
- Release and wait 3–5 minutes for the router to fully reset and reboot
- The router will broadcast its default factory Wi-Fi network and password (printed on the label under the router)
After a Factory Reset: What to Do
- Connect to the router using the default Wi-Fi credentials (on the label)
- Open a browser and go to the router's admin page (usually
192.168.1.1or192.168.0.1) - Log in with the default admin credentials (on the label)
- Set a new Wi-Fi name (SSID) and a strong password
- Change the admin password for the router web interface
- Configure your ISP settings (ask your ISP if you don't know these)
Router-Specific Reset Instructions
Netgear
Hold reset button for 10 seconds. Admin page: routerlogin.net
TP-Link
Hold reset button for 10 seconds. Admin page: 192.168.0.1 or tplinkwifi.net
Linksys
Hold reset button for 10 seconds. Admin page: 192.168.1.1
Asus
Hold reset button for 10 seconds. Admin page: 192.168.1.1
BT Hub (UK)
Hold reset button for 20 seconds. Admin page: 192.168.1.254
Virgin Media (UK)
Hold reset button for 30 seconds. Admin page: 192.168.100.1
Still Having Issues? We Can Help Remotely
Router Setup and Configuration Support
Our technicians can remotely configure your router after a reset, or diagnose any persistent Wi-Fi issues.
🔐 Start Secure Session